Warranty Policy

Warranty Policy

At EDUPAPERY LLC, we are committed to providing quality stationery and paper products while maintaining transparent and fair customer service.

This Warranty Policy explains the limited warranty coverage applicable to products purchased through our website.

Warranty Coverage

Our products are covered by a limited warranty against manufacturing defects present at the time of delivery.

If you believe that a product has a manufacturing defect, please contact our customer support team for assistance.

This warranty applies only to products purchased directly from EDUPAPERY LLC.

What Is Covered

The limited warranty may apply to products that exhibit:

  • Manufacturing defects in materials.

  • Manufacturing defects in workmanship.

  • Products received with physical damage that occurred prior to delivery.

  • Incorrect items shipped due to fulfillment error.

Each request is reviewed individually based on the information provided.

What Is Not Covered

This warranty does not cover:

  • Normal wear and tear.

  • Damage resulting from misuse, improper handling, accidents, or neglect.

  • Damage caused by modifications or unauthorized repairs.

  • Cosmetic wear resulting from regular use.

  • Products damaged after successful delivery due to improper storage or handling.

  • Damage caused by external events beyond our control.

Warranty Claim Process

If you believe your product qualifies for warranty review, please contact us within 7 days of receiving your order.

To help us evaluate your request, please include:

  • Your order number

  • A description of the issue

  • Clear photographs showing the product and the reported condition

Additional information may be requested if necessary to complete the review.

Resolution

If a warranty claim is determined to be eligible, EDUPAPERY LLC may, at its discretion and in accordance with applicable laws:

  • Provide a replacement product;

  • Offer an appropriate resolution based on product availability; or

  • Provide another reasonable remedy where applicable.

The selected resolution may vary depending on the nature of the issue and product availability.

Limitation

This Warranty Policy applies only to manufacturing-related issues and should be read together with our Refund Policy and Terms of Service.

Nothing in this Warranty Policy limits any rights that may be available under applicable consumer protection laws.

Contact Information

If you have questions regarding this Warranty Policy or would like to submit a warranty request, please contact us.

EDUPAPERY LLC

Email: info@edupaperyllc.com

Phone: +1 410-983-9431

Copmany adress (USA)

1500 N GRANT ST STE 11009
DENVER CO 80203
UNITED STATES

Shipping & Operations Address (Türkiye)

ULKU MAH. GUMUS CADDE NO 87/2
MUDANYA BURSA
16940
TURKIYE